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Privacy Policy

Last Updated: 22.04.2025

Your privacy is important to us. This Privacy Policy describes how Ben Clark Coaching (“we”, “our”, or “us”) collects, uses, and protects your personal data when you visit our website www.bencarkcoaching.com and purchase our services.

1. Who we are

Ben Clark Coaching

benclarkcoaching@gmail.com

www.benclarkcoaching.com

2. What Personal Data We Collect

When you visit or use our Website, we may collect the following data:

  • Name and contact details (email, phone number, address)

  • Payment information (processed securely by third-party providers)

  • Account login credentials

  • Course progress and usage data

  • IP address and browser/device information

  • Communications with us (emails, messages, reviews)

3. How We Use Your Data

We use your personal data for the following purposes:

  • To provide and deliver your purchased courses

  • To create and manage your account

  • To send order confirmations and important updates

  • To respond to customer inquiries and support

  • To improve our Website, courses, and user experience

  • For marketing (with your consent)

4. Legal Basis for Processing (GDPR)

We process your data based on:

  • Contract: To fulfill our agreement with you (course purchase, account access)

  • Consent: For marketing communications (you can withdraw at any time)

  • Legitimate Interest: To improve our services and website performance

  • Legal Obligation: To comply with tax, accounting, and other legal duties

5. Sharing Your Data

We never sell your personal data. We may share it with:

  • Payment processors (e.g. Stripe, PayPal)

  • Email marketing tools (e.g. Mailchimp)

  • Analytics services (e.g. Google Analytics)

  • Hosting providers (e.g. WordPress hosting)

  • Legal authorities if required by law

All third parties are required to respect your data and comply with GDPR or relevant data protection laws.

6. Data Retention

We keep your data only as long as necessary for the purpose collected, or as required by law (e.g. tax and accounting).

7. Your Rights

Under GDPR (and similar laws), you have the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate data

  • Request deletion of your data

  • Withdraw consent at any time

  • Object to or restrict processing

  • File a complaint with your local data protection authority

To exercise these rights, contact us at info(at)benclarkcoaching.com

8. Cookies

Our website uses cookies to enhance your experience. For full details, please see our Cookie policy

9. Data Security

We take appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, or misuse.

10. Changes to This Policy

We may update this Privacy Policy to reflect changes to our practices or legal requirements. Please check this page regularly.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, contact us at:

📧 Email: info(at)benclarkcoaching.com
🌐 Website: www.benclarkcoaching.com

Thank you for being part of our fitness education community. Let’s work together to maintain a positive and motivating space for everyone!