Last Updated: 18.04.2025
At Benclarkcoaching, we want you to be completely satisfied with your purchase. Please read our refund policy carefully before making any transactions.
1. Digital Products (Online Courses, Downloads, Memberships)
Due to the nature of digital products, all sales are final. Once access has been granted to our course materials or downloadable content, we are unable to offer refunds or exchanges.
However, if you experience any technical issues or are unable to access your purchased course, please contact us immediately at benclarkcoaching@gmail.com, and we will work with you to resolve the issue as quickly as possible.
2. Exceptions
Refunds may be granted in the following situations, at our sole discretion:
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You purchased the same course multiple times by accident.
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There was a technical error during the purchase process that prevented access to the course.
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The course content was significantly different from what was described (must be reported within 7 days of purchase).
To request an exception, please contact us at benclarkcoaching@gmail.com with your name, order number, and a brief explanation of your issue.
3. Chargebacks
Filing a chargeback or dispute without contacting us first may result in termination of your access to the course and all future services. We encourage open communication to resolve any issues.
4. Policy Updates
We reserve the right to modify this Refund Policy at any time. Please check back periodically to stay informed of any changes.
Still have questions? Email us at benclarkcoaching@gmail.com – we’re here to help!
